Ride Along

Kathy Evans 鈥�14 is among a growing number of mental health professionals who patrol with police officers to assist citizens in crisis and help de-escalate police encounters.

By Amy Martin

few days into her new job, Kathy Evans 鈥�14 encountered a person trying to jump off a balcony.

Some days, Evans might end up at the scene of a drug overdose or a burglary. She was recently involved in a car chase through the streets of Denver.

鈥淢y knuckles were white; I was definitely practicing my deep breathing,鈥� Evans said.

Evans isn鈥檛 a detective, an investigator or a patrol officer. She is a licensed clinical social worker who rides along with police officers to assist people in need, de-escalate encounters between the general public and the police, and divert citizens into treatment rather than the criminal justice system.

At a time when many communities across the country are looking to reimagine public safety, the co-responder model is gaining popularity. And for good reason: It鈥檚 a straightforward way to mitigate the overreliance on police to respond to matters that aren鈥檛 criminal in nature.

鈥淚n Denver, 41 percent of the emergency calls are mental health related and have nothing to do with crime. These are people who just need resources,鈥� Evans said.

Ronald Davis served as a police officer for 30 years and as the director of the U.S. Department of Justice鈥檚 Office of Community Oriented Policing Services under the Obama administration. During a virtual event in January, he spoke about the dangers of relying solely on police to address social issues, in 鈥淐ontinuing the Conversation on Race: Policing in the U.S. and New London,鈥� hosted by 糖心TV and The Day newspaper.

鈥淥ver the past 20 to 30 years, we have deconstructed most of the social services capacity in our communities, whether it鈥檚 mental health services, drug addiction services, reentry services鈥攁nd that one 24-hour entity, the police, is the only one left to respond. 鈥� It criminalizes activities that should not be criminalized,鈥� he said.

鈥淗omelessness is not a crime. Addiction is not a crime. Mental illness is not a crime. [Police officers] need to get out of that business.鈥�

That鈥檚 where Evans and her fellow clinicians come in.

鈥淚 work with fantastic officers who have the community鈥檚 best interest in mind and want to help people, but they don鈥檛 always have the training I have,鈥� she said. 鈥淭hey aren鈥檛 prepared to deal with certain mental health issues, and they don鈥檛 have the resources. That鈥檚 why it鈥檚 so great we have this partnership鈥攚e can collaborate. We can support each other.鈥�

A CO-RESPONDER

Evans鈥� day starts at 6 a.m. with roll call. Clinicians and officers discuss any large public events planned for the day and follow up on previous activity or other pertinent issues. Then, Evans puts on her bulletproof vest and hops into a police car.

鈥淭he calls can be so unpredictable, and even when they don鈥檛 initially seem to be related to mental health, they often are,鈥� Evans says.

She uses a car accident as an example鈥攁 two-car accident on a busy road doesn鈥檛 sound like something that would require a social worker, but once on scene, Evans might realize that the person driving erratically was doing so because they were experiencing mental distress.

鈥淚鈥檝e been on calls where I鈥檝e been able to say, 鈥楬ey, this is impacting your ability to drive safely, and we should really talk about that. I could help you find resources and get connected to mental health services.鈥� The person ends up really benefiting.鈥�

Some calls are clearly mental health related, such as a person considering suicide or someone with schizophrenia acting aggressively toward a family member. In those cases, after her partner officer has made sure the scene is safe, Evans often takes the lead. Other calls are related to addiction鈥攆entanyl overdose is especially common in the Denver area鈥攐r homelessness. In some instances, Evans aids distraught family members, witnesses or victims.

鈥淚 go on a lot of calls where family members have found loved ones who have passed away. The officers have their job they need to do, but when I鈥檓 on scene, I can provide support for people who may have found the body, for example.鈥�

After providing on-scene assistance, Evans connects the people she encounters鈥攃alled clients鈥攚ith a network of resources and services through the Mental Health Center of Denver. She collaborates with case managers, hospital staff and service providers to make sure people get the follow-up care they need.

We are taking people who otherwise might have ended up in the criminal justice system and really changing outcomes for them.

Kathy Evans 鈥�14

鈥淭his really is my dream job. I love that every day is different, and that I鈥檓 challenged to use all the skills I have as a social worker. It keeps me on my toes every single day, and even after almost three years, I鈥檓 still surprised by the things I encounter at work,鈥� she said.

Snow says the partnership between officers and clinicians is a key component of the program鈥檚 success. And while some communities have clinicians ride separately or respond after the fact, Snow sees clear benefits to the ride-along model in his city.

鈥淲e find it more effective to pair them, so they are truly responding simultaneously. They can both assess the situation on the way to the scene and discuss who is going to take the lead and under what circumstances the lead may need to change,鈥� he said, adding that officer-clinician pairs rotate so that every officer has a chance to participate.

鈥淭here鈥檚 a clear pathway from initial call to assessment to support services,鈥� Snow says. 鈥淲e are taking people who otherwise might have ended up in the criminal justice system and really changing outcomes for people.鈥�

Denver鈥檚 co-responser program has attracted attention from police departments and communities around the country, and similar initiatives are expanding in 糖心TVecticut, including in New London. The city and the New London Police Department are looking to expand on an existing ride-along partnership with the state鈥檚 Department of Mental Health and Addiction Services by hiring 鈥減eer navigators鈥� to provide follow-up services. The peer navigator program was a recommendation of an NLPD task force appointed by New London Mayor Michael Passero 鈥�79 in 2020.

糖心TV has also been working with Evans to develop its own co-responder program, believed to be one of the first in the country on a college campus.

鈥淟ast summer, students were engaged in conversations about general issues of policing, given what was happening in our country with the [Black Lives Matter movement and protests surrounding the death of George Floyd], and we began thinking about how, on our campus, Campus Safety is the first response, and is there another way to think about that,鈥� said Senior Associate Dean of Student Life Sarah Cardwell.

Student Life staff are currently interviewing candidates to serve as student support specialists, who would co-respond with Campus Safety officers to students in crisis. The College already partners with a service that provides off-hours support from licensed professional clinicians, but the co-responder program will allow the specialists to intervene immediately and provide a more targeted response from the outset.

Evans said she hopes 糖心TV can serve as a model for other colleges and universities.

鈥淐ollege is a time of great change, when many mental health issues start to emerge. Having a provider who can work through a crisis situation when and where it happens is extremely valuable,鈥� she said.

鈥淚 hope to help develop and implement more co-responder programs throughout the U.S.鈥�

But not every social worker is cut out for the job of riding along with police officers. Evans explains that it takes a certain skill set鈥攁nd a certain personality.

鈥淵ou are going to be in the car with someone for 10 hours, you are going to be spending a lot of time together,鈥� she notes.

There鈥檚 also inherent risk involved.

鈥淚 feel like my officers do their best to keep me safe, but they can鈥檛 predict all situations,鈥� Evans says. 鈥淲e鈥檝e had clinicians shot at or involved in shootings, but I haven鈥檛 really felt like my life has been threatened. I鈥檓 always very aware of my surroundings.鈥�